Over the past few years, we have seen a surge in brands focusing their marketing efforts more on customer experience and enhanced personalisation, reflecting a definite shift towards B2C practices being applied to B2B campaigns.
As ABM becomes more widely recognised as a must have marketing strategy, customer centric campaigns will no doubt become the norm. As someone who has spent much of my career in the B2C world, I am accustomed to customer centric, insight driven campaigns focusing on customer journey and experience, and think this sort of personable marketing would be welcomed (and successful) in the B2B world. Read More
I’m so torn…we’re so compatible and definitely each other’s type on paper, but I’ve been doing my own thing for such a long time and getting along fine. Re-coupling is looming and I’ve got a decision to make…do I continue to go it alone and risk being dumped, or do I go for it and risk being mugged off? Time to gather round the fire-pit…
(For those ‘non-Love Island folk’: first of all, ‘you are missing out’, second of all, please stick with me as I will stop talking like a teenager and get to the point soon, but I am ‘like, sooooo loving this – LOL’.)
Decision time: “I would like to couple up with this person because we want the same things and although many people wouldn’t put us together, I think we could work really well and have a profitable future together; the person I would like to couple up with is…Sales”. Sales and marketing in a relationship? The nation is in shock! Read More
Confession time…some of you may have seen this blog before. But, it’s still so relevant now that it’s worth sharing again. So here you are:
Marketing Expert No. 1:
Marketing is all about creating, appreciating, and inviting a change in mindset to garner better results. It is a form of art.
Marketing Expert No. 2:
Marketing requires repeat measurement and analysis, two words closely associated with science.
So which is it?
I sat down with Grazia Ladisa, Sherpa’s digital marketing executive and resident Google Guru to chat about two days she spent in London last week at Google’s Audience Expert Days – a training day which delved into what Google are doing to help us use their platform to reach and understand our audiences better.
Grazia, what was the format of the day?
There were around 60 delegates from various agencies, three google tutors, notebooks, croissants and a really good buzz in the room. The day was hugely interactive, which kept us all engaged. We started off by playing a game of ‘set-up, optimise, bid’, which is Google’s version of Rock, paper, scissors. It was a great way to break the ice with the rest of the attendees and there was chocolate on offer so people were keen to win. I must have had luck on my side though as managed to remain undefeated and took the victory! I have come away with an entire notebook full of notes and ideas, so there is plenty to bring back to the team at Sherpa. Read More
Every year the kind folk at Hubspot spend countless hours interviewing over 6200 marketing and sales professionals around the world, in different industries, at various levels of seniority from companies of all sizes…and the result? A thoroughly comprehensive report detailing benchmark data on the changing marketing and sales landscape. Gold dust to those in the industry.
However, it turns out that we are pretty kind as well, so we thought we’d let you have a copy too…but for those of you who are reading this between meetings, here is our take on some of their key findings… Read More
The fight to stay at the forefront of industry development and innovation can be exhausting, In the first quarter of 2018, there were 6,140 new android apps released through the Google Play store, every day. Leading edge or bleeding edge?
Of course, not all of these applications are suitable for business…although, after two years of GDPR prep, I could do with seeing if I can survive a term at Hogwarts (yep, there’s an app for that) as a bit of light relief! With new technologies developing at an incredible speed, it is up to businesses, not to be wooed by the latest app and maintain a focus on strengthening core routes to potential new clients. Read More
Customer expectations are changing. Customers in 2017 expect brands to deliver service and value in any channel, irrespective of the channel or what kind of industry or product your brand represents.
As customer expectations change a new commercial prize is becoming clear (and as an IT Marketing Agency, we want to take that prize). Customer Experience (CX) is the battleground for competitive advantage, where customers will be won or lost.
Content is, undoubtedly, a big part of online marketing and businesses know it, and that why they put significant budgets in generating valuable material. However, to provide consumers with information, some marketers tend to overdo it. Yes, there is such a thing as too much writing when marketing. When creating content, you are trying to appeal to the audience through knowledge and aiming for engagement that will hopefully lead to something more such as a purchase. Good quality content will contribute to increasing your web traffic. However, when your word count is overshooting the mark, it can have the opposite effects.
If you are into IT marketing as much as we are, then you have probably already fine-tuned your marketing strategy for 2017…
But wait! We have a few trends in the marketing space that will be making a big impact this year, so you should start thinking about them now to get ahead of the game. Read More